The systems failure at Royal Bank of Scotland (RBS) which left millions of customers unable to access their accounts, has found its culprit in a junior technician in India, who accidentally erased information during a routine software upgrade. The “inexperienced operative”, who was working on the programme for the Royal Bank of Scotland, NatWest and Ulster Bank, is believed to have been based in Hyderabad, India. The technology website, The…

Last week’s systems failure problem at Royal Bank of Scotland has resulted in another bizarre situation when a man who had been jailed but granted bail was released only yesterday as it was unclear whether or not his bail payment had been made. The man who had been jailed at Canterbury Crown Court, Kent, was not freed until the confirmation of the bail payment was received. A second case in…

Customers face another day of chaos as Natwest’s Royal Bank of Scotland (RBS) is still unable to confirm as to when its systems would be up and running, after a systems failure that occurred six days ago made financial transactions come to a standstill. The system failure has left wages unpaid and customers are unable to withdraw money, pay bills or use credit cards. RBS had said on Sunday that…